Privacy Policy a66 tech –
Protection of Your Personal Data

In the course of providing you with the best service, a66 tech collects several categories of information. We only collect what is strictly necessary for platform operations and never request information beyond that.

For the KYC process, you may be asked to upload a copy of an identification document such as your MyKad or passport. All documents are transmitted through encrypted channels and stored securely for the period required by law.

Every piece of information we collect has a clear and lawful purpose. a66 tech uses your personal data for the following purposes:

• Account Management: Create and maintain your account, process registration, and verify your identity through the required KYC process.
• Transaction Processing: Securely process all deposits and withdrawals, verify payments, and resolve any financial disputes.
• Platform Security: Detect and prevent fraud, money laundering, multiple account usage, and any other suspicious activity that could harm the platform or other users.
• Customer Support: Respond to inquiries, resolve technical issues, and provide assistance related to your account or games.
• Service Communications: Send important notifications related to your account, transactions, policy updates, and security information.
• Platform Improvement: Analyze aggregated (not individual) usage patterns to improve user experience, platform performance, and game selection.
• Legal Compliance: Meet reporting and compliance obligations required by the relevant Malaysian authorities.

A66 tech does not sell or disclose your personal data to third parties for commercial purposes. However, in the course of operating the platform, there are limited situations where we may need to share certain information:

• Payment Providers: Transaction details required are shared with integrated payment service providers such as FPX and approved e-wallets, solely for the purpose of processing your transactions.
• Technology Providers: The server infrastructure and cloud service providers used by a66 tech are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
• Authorities: a66 tech will disclose required information if directed by a court, commission, or competent law enforcement authority in Malaysia.
• Fraud Prevention: In cases of fraud investigation or money laundering, relevant information may be shared with industry partners or the appropriate authorities.

Protecting your personal data from unauthorized access, loss, or misuse is a core responsibility at a66 tech. We continuously invest in security infrastructure to keep your data safe at all times.

The technical security measures we employ include:

• Data encryption in transit using TLS 1.3 protocol.
• Data encryption at rest for all sensitive records.
• Two-factor authentication (2FA) is available for all user accounts.
• 24/7 security monitoring with automated threat detection and response systems.
• Regular penetration testing conducted by independent security teams.
• Network segregation and role-based access controls for internal staff.

The a66 tech platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

• Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Helps us understand how users interact with the platform so we can improve the overall experience. Data collected is anonymized.
• Functional Cookies: Remember your preferences such as language and display settings to deliver a more personalized experience.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality or security. We recommend keeping essential cookies enabled.

A66 tech retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable Malaysian law.

• Active Account Data: Retained for the duration your account is active and for up to 7 years after account closure, in line with financial compliance requirements.
• Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering Act (AMLA) requirements.
• Security Log: Retained for 90 days for security incident investigation purposes.
• Support Communication Data: Retained for 2 years for customer service reference.

Once the designated retention period has elapsed, your data will be securely deleted or anonymized so that it can no longer be linked to your identity.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and a66 tech's privacy policy, you have the following rights regarding your personal data:

To exercise any of the above rights, contact our support team via email or live chat. Requests will be processed within 30 business days.

The a66 tech platform is exclusively for users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

The a66 tech platform may contain links to third-party websites or services such as payment providers. Please note that this Privacy Policy applies solely to the a66 tech platform.

A66 tech is not responsible for the privacy practices of any third-party websites or services you access through links on our platform. We encourage you to read the privacy policy of each third-party platform before providing them with any personal information.

The integrated payment providers used by a66 tech maintain their own privacy policies and are responsible for handling transaction data in accordance with international payment industry standards (PCI-DSS).

A66 tech reserves the right to review and update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements.

When significant changes occur, we will:

• Update the "Last Updated" date at the top of this page.
• Send notifications to registered users via email or in-platform alerts.
• In the event of a highly material change, we may request re-confirmation of your consent.

Continued use of the a66 tech platform after changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account.

If you have any questions, concerns, or complaints regarding how a66 tech handles your personal data, our team is ready to assist you promptly and transparently.

You can reach us through the following channels:

• Privacy Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform.
• Help Center: Visit the FAQ us for answers to frequently asked questions about privacy and account security.

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion, processing may take up to 30 business days.

You also have the right to lodge a complaint with Malaysia's Personal Data Protection Department if you believe your privacy rights have been violated and your complaint has not been resolved satisfactorily by a66 tech.